Posts Tagged With: customer service

Promotions, Commotions and Sweet Opportunity

(This post comes in from Donny and I love it. So true of the job and the sudden shocks that come when you least expect them. Thanks for contributing!)

When my boss asked me if I would fill in as cruise director for a few trips, I was hesitant to say yes. At the time, I had been working on cruise ships for over four years and had moved up to the role of purser. If you’re not sure what the purser does, suffice to say it’s the best job onboard the ship. You don’t really report to anyone other than the captain, and no one reports to you, at least on the small ships I worked on. You can spend as much time with the passengers as you want, but when you’ve had enough, it’s easy to say that you have some paperwork to attend to and retreat to your office, where you can kick back and turn on some music. I loved my job, but the cruise director gig had some advantages. The pay was higher, as was the prestige, and it could lead to more opportunities to work on other ships around the world. I said yes.

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